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COMSERVA : Jurnal Penelitian dan Pengabdian Masyarakat https://comserva.publikasiindonesia.id/index.php/comserva <p><strong>COMSERVA: Jurnal Penelitian dan Pengabdian</strong> <strong>Masyarakat</strong> is a double blind peer-reviewed academic journal and open access to social science fields. The journal is published monthly by CV. Publikasi Indonesia.</p> <p><strong>COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat</strong> highlights the existing issues that happened in various fields to empower the community. The issues including, but not limited to, increasing the community capacity, applying appropriate technology, applying research result in the community, improving the people knowledge, and also the innovation in the purpose to empower people.</p> <p><strong>Name</strong>: COMSERVA : Jurnal Penelitian dan Pengabdian Masyarakat</p> <p><strong>E-ISSN </strong>: <strong><a href="https://portal.issn.org/resource/ISSN/2798-5210">2798-5210</a></strong><br /><strong>P-ISSN </strong>: <strong><a href="https://portal.issn.org/resource/ISSN/2798-5652">2798-5652</a></strong><br /><strong>DOI : <a href="https://search.crossref.org/?q=2798-5210&amp;from_ui=yes">10.59141 </a></strong><br /><strong>Period </strong>: Monthly<br /><strong>Indexing and Abstracting </strong>: <strong><a href="https://app.dimensions.ai/discover/publication?search_mode=content&amp;search_text=COMSERVA%20Indonesian%20Jurnal%20of%20Community%20Services%20and%20Development&amp;search_type=kws&amp;search_field=full_search" target="_blank" rel="noopener">Dimensions</a>, </strong><strong><a href="https://essentials.ebsco.com/search?query=IJSSR">EBSCO</a></strong><strong>, <a href="https://scholar.google.com/citations?hl=id&amp;view_op=list_works&amp;gmla=AJsN-F6pg1ZKN4KFgc9Baqtoz8nvAAnFLSAX9REJIKAyDa45VcQJao_LWk3Dhtzo3Y7zBPSGzapAQQESwo2SRT0Py0bK2qLoKoaiY5alGcgtPmP0fxi5lQ8&amp;user=GNdPqOwAAAAJ" target="_blank" rel="noopener">Google Scholar</a></strong>, <strong><a href="https://garuda.kemdikbud.go.id/journal/view/24247" target="_blank" rel="noopener">Garuda</a></strong><strong>, <a href="https://search.crossref.org/?q=2774-6534&amp;from_ui=yes" target="_blank" rel="noopener">Crossref</a></strong> and others in progress<br /><strong>Publication Guidelines : </strong> <strong><a href="https://publicationethics.org/guidance/Guidelines" target="_blank" rel="noopener">COPE Guidelines</a></strong><br /><strong>Publisher </strong>: CV. Publikasi Indonesia<br /><strong>1st Issues of Publication: </strong>2021</p> en-US jurnalcomserva@gmail.com (jurnalcomserva@gmail.com) publikasiindonesia@gmail.com (Editor) Sun, 06 Jul 2025 05:36:37 +0000 OJS 3.2.1.4 http://blogs.law.harvard.edu/tech/rss 60 Perkiraan Tinggi Badan Berdasarkan Panjang Kaki pada Etnis Batak Karo Tahun 2024 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3250 <p><em>Body height is a basic unit for assessing growth and nutrition, but measuring body height can be hindered by muscle weakness, joint problems, or spinal deformities. Estimating a person's height is an important parameter in forensic examinations. An alternative method for measuring a person's height in forensic cases, as well as when human body parts are found at mass disaster sites, is to calculate height according to identification perspectives. Furthermore, estimating stature from skeletal fragments is also of great interest in forensic science. Anthropometry is a systematic measurement method that expresses human body and skeletal dimensions quantitatively. Anthropometry is often viewed as a traditional tool and may be a basic tool in biological anthropology. This is due to the increasing number of disaster events causing mass deaths that require victim identification from fragmented human remains. Footprint analysis helps in estimating an individual's stature because of the strong positive correlation between stature and foot size; footprints are also considered indicators of a person's skeletal and body structure. Method: This research is an analytical study with a cross-sectional design aimed at examining the relationship between foot length and body height in the North Sumatran community, aged 21-25 years, of Batak Karo ethnicity. Results: Foot length and body height in males and females have a significant relationship with a p-value &lt; 0.05 (P = 0.001), with a very strong correlation level; r &gt; 0.8 (0.800-1.000). Foot length has a strong correlation with body height, making foot length a good predictor of body height.</em></p> Baari Putra Julanda, Asan Petrus, Adriansyah Lubis Copyright (c) 2025 Baari Putra Julanda, Asan Petrus, Adriansyah Lubis https://creativecommons.org/licenses/by-sa/4.0 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3250 Mon, 07 Jul 2025 00:00:00 +0000 Pengembangan Bahan Ajar Matemtika dengan Bantuan Aplikasi Geogebra pada Materi Bangun Ruang di SMP https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3248 <p><em>Mathematics learning is often perceived as difficult by students due to its abstract nature and the need for strong logical thinking and visualization skills, particularly in geometry topics such as solid shapes. Many students struggle to grasp three-dimensional concepts through verbal explanations or static textbook images alone. Therefore, there is a need for innovative teaching materials that can bridge conceptual understanding in a more concrete and engaging way. This study aims to develop mathematics teaching materials using the GeoGebra application for the topic of solid geometry to enhance student engagement in the learning process. The research employed a Research and Development (R&amp;D) method using the ADDIE model, which includes the stages of Analysis, Design, Development, Implementation, and Evaluation. The validation process involved experts in subject matter, design, and media. The research subjects consisted of 30 eighth-grade students and a mathematics teacher at SMP Negeri 1 Uwapa. Two instruments were used: expert validation questionnaires and practicality questionnaires for both teachers and students. All instruments utilized a Likert scale for quantitative data analysis regarding the validity and practicality of the teaching materials. Based on the research findings, the developed mathematics teaching materials received validation scores of 94.40% from subject matter experts, 97.25% from design experts, and 84.00% from media experts, classifying them as highly valid. After validation, the materials were tested on students, yielding practicality scores of 94.71% for individual trials, 94.47% for small group trials, and 92.09% for large group trials, categorizing them as highly practical.</em></p> Novia Lestari, Hartono Hartono, Suhari Suhari Copyright (c) 2025 Novia Lestari https://creativecommons.org/licenses/by-sa/4.0 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3248 Mon, 07 Jul 2025 00:00:00 +0000 Perancangan Tata Kelola dan Manajemen Risiko Teknologi Informasi Menggunakan Kerangka Kerja Cobit 2019 pada Kota Cerdas Pemerintah Kabupaten https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3246 <p><em>Digital transformation driven by the smart city concept has encouraged local governments to integrate information technology into public services. However, high dependency on information systems without adequate risk management poses serious threats to organizational effectiveness, service continuity, and public trust. This study aims to design IT governance and risk management at the Department of Communication and Informatics (Diskominfo) of a district government using the COBIT 2019 framework, focusing on domain EDM03 (Ensure Risk Optimization) and APO12 (Managed Risk). A descriptive-qualitative method was employed using capability assessment through questionnaires, observations, and interviews with 12 key respondents mapped using the RACI model. The results show that the risk governance capability in EDM03 is at Level 2 (Managed), while APO12 is at Level 3 (Defined). The gap analysis reveals the need to strengthen procedural documentation, integrate risk reporting systems, and increase awareness of IT security. This study provides comprehensive risk mitigation recommendations across people, process, and technology aspects. If properly implemented, these strategies are expected to enhance service efficiency, reliability, and institutional readiness for secure and sustainable digital transformation. </em></p> Rahmayanti Mahardikaningtyas, Erma Suryani Copyright (c) 2025 Rahmayanti Mahardikaningtyas, Erma Suryani https://creativecommons.org/licenses/by-sa/4.0 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3246 Mon, 07 Jul 2025 00:00:00 +0000 Optimasi Rute Penggantian Kwhmeter Pascabayar dengan K-Means dan Algoritma Genetika https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3244 <p><em>This research is driven by the need of PLN Distribution Main Unit to mitigate the extreme risk of high account balances on the 21st of each month, which can disrupt cash flow and financial performance. One mitigation strategy is replacing conventional kWh meters with Advanced Metering Infrastructure (AMI), or two-way meters, which allow remote disconnection. The purpose of this study is to prioritize customers for meter replacement based on limited material availability and to optimize replacement routes under restricted team resources. The method used involves the K-means algorithm for customer segmentation, validated by silhouette score, which resulted in six optimal clusters. Genetic algorithm was then applied to determine the most efficient routes based on distance and time. The results showed that the optimal route had a minimum total travel distance of 1,434.29 km and a total time of 18,868.58 minutes, using a population size of 50 chromosomes and 500 generations. This study is expected to offer an effective solution for improving operational efficiency and risk mitigation at PLN.</em></p> Defriko Christian Dewandhika, Nurhadi Siswanto Copyright (c) 2025 Defriko Christian Dewandhika, Nurhadi Siswanto https://creativecommons.org/licenses/by-sa/4.0 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3244 Sun, 06 Jul 2025 00:00:00 +0000 Analisis Strategi Pemasaran Digital di Media Sosial Instagram @nails.bycica https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3240 <p>Penelitian ini bertujuan untuk menganalisis strategi pemasaran digital yang digunakan oleh @nails.bycica, penyedia layanan nail art di Yogyakarta, melalui media instagram. Metode yang digunakan adalah metode kualitatif deskriptif. Data dikumpulkan melalui observasi langsung melalui Instagram @nails.bycica, wawancara secara langsung dengan pemilik, dan tinjauan pustaka. Hasil penelitian menunjukan bahwa pemilik Instagram @nails.bycica secara efektif memanfaatkan fitur interaktif Instagram, seperti konten estetik yang konsisten (desain nail art, testimoni pelanggan, promosi), sesi tanya jawab (Q&amp;A), dan repost story, untuk membangun kestabilan merek dan berinteraksi dengan target audiensnya, yang didominasi perempuan muda. Metrik interaksi yang tinggi dan testimoni menjadi peran penting dalam menumbuhkan kepercayaan dan mendorong promosi mulut ke mulut, selaras dengan tahap share dalam model AISAS. Mengukur keberhasilan bisnis ini dengan cara menargetkan tingkat keterlibatan minimal 10% dari pengikutnya, melalui insight ini untuk optimasi berkelanjutan. Wawancara melalui konsumen lebih lanjut mengaskan untuk tampilan instagram yang menarik secara visual, informatif, dan selaluo diperbarui, ditambah dengan penggalaman pelanggan yang positif adalah pendorong minal awal dan kunjungan berulang. Penelitian ini bertujuan untuk mengetahui penggunaan media Instagram tidak hanya sebagai alat promosi tetapi juga sebagai platform untuk membangun hubungan pelanggan dan memperkuat posisi merek di pasar yang kompetitif.</p> Nabila Anggi Syahbina, Eka Anisa Sari Copyright (c) 2025 Nabila Anggi Syahbina, Eka Anisa Sari https://creativecommons.org/licenses/by-sa/4.0 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3240 Tue, 08 Jul 2025 00:00:00 +0000 Ruptur Uteri pada Awal Kehamilan dan Hematothoraks Akibat Trauma: Sebuah Laporan Kasus https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3237 <p>Ruptur uteri pada awal kehamilan adalah komplikasi yang jarang namun berpotensi mengancam jiwa, sering kali disebabkan oleh trauma. Kejadian ini terjadi lebih sering pada wanita dengan bekas luka operasi pada uterus, dengan insiden 5,1 per 100.000. Diagnosis dan penanganan yang cepat sangat penting untuk meningkatkan outcome ibu dan janin. Penelitian ini bertujuan untuk menganalisis kasus ruptur uteri pada awal kehamilan yang disebabkan oleh trauma serta untuk menilai pentingnya diagnosis dan intervensi dini dalam menangani komplikasi ini. Penelitian ini merupakan studi kasus terhadap seorang wanita berusia 37 tahun, gravida 4 para 3, hamil 16-17 minggu, yang dirujuk ke IGD RSUDZA dengan keluhan sesak napas dan nyeri perut pasca kecelakaan lalu lintas. Pasien menjalani USG trans-vaginal dan laparotomi eksplorasi darurat. Hasil pemeriksaan menunjukkan adanya hematothorax dan hemoperitoneum, dan selama laparotomi eksplorasi ditemukan robekan pada fundus dan korpus posterior uterus dengan janin di rongga perut. Jahitan hemostatik dilakukan pada bagian uterus yang robek. Ruptur uteri pada awal kehamilan merupakan kegawatdaruratan obstetrik yang dapat terjadi akibat trauma dan harus segera ditangani untuk menghindari risiko tinggi bagi ibu dan janin. Tanda-tanda klinisnya tidak spesifik dan sering kali harus dibedakan dengan kondisi akut lainnya, seperti kehamilan ektopik. Penelitian ini menggarisbawahi pentingnya diagnosis cepat dan tindakan medis yang tepat dalam mengelola ruptur uteri, serta perlunya perhatian ekstra terhadap wanita hamil yang mengalami trauma untuk mencegah komplikasi fatal.</p> Nurul Fikriani Copyright (c) 2025 Nurul Fikriani https://creativecommons.org/licenses/by-sa/4.0 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3237 Sun, 06 Jul 2025 00:00:00 +0000 Brand Image, Persepsi Risiko, dan Gaya Hidup sebagai Prediktor Keputusan Pembelian Counterfeit Produk Sepatu Adidas di Marketplace Shopee https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3258 <p>Pertumbuhan <em>e-commerce</em> meningkatkan peredaran produk palsu seperti sepatu Adidas, yang keputusan pembeliannya dipengaruhi oleh <em>brand image</em>, persepsi risiko, dan gaya hidup. Penelitian ini bertujuan untuk mengetahui pengaruh <em>brand image</em>, persepsi risiko, dan gaya hidup terhadap keputusan pembelian produk sepatu adidas palsu di <em>marketplace Shopee. </em>Metode yang digunakan adalah penelitian kuantitatif korelasional dengan teknik purposive sampling, melibatkan 114 responden. Analisis data dilakukan menggunakan regresi linear berganda. Hasil penelitian menunjukkan brand image, persepsi risiko, dan gaya hidup terbukti sebagai prediktor keputusan pembelian.</p> Ani Supriyani, Yohana K. A. Yuwana, Maryam A. Hanan, Audita Nuvriasari Copyright (c) 2025 Ani Supriyani, Yohana K. A. Yuwana, Maryam A. Hanan, Audita Nuvriasari https://creativecommons.org/licenses/by-sa/4.0 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3258 Tue, 08 Jul 2025 00:00:00 +0000 Pengaruh Gaya Kepemimpinan Transformasional dan Pelatihan terhadap Kinerja Karyawan dengan Motivasi Kerja sebagai Variabel Moderasi https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3221 <p>Di tengah arus globalisasi, organisasi dituntut untuk memiliki tenaga kerja yang kompeten demi mempertahankan dan meningkatkan daya saing. Untuk mencapai hal tersebut, kepemimpinan menjadi elemen penting, khususnya gaya kepemimpinan transformasional. Karyawan yang dipimpin secara transformasional cenderung merasa dihargai dan termotivasi, sehingga berdampak positif terhadap peningkatan kinerjanya. Di sisi lain, pelatihan juga berperan penting dalam membekali karyawan dengan keterampilan baru maupun menyegarkan kemampuan yang telah dimiliki. Penelitian ini dilaksanakan dengan maksud untuk memahami faktor-faktor yang dapat meningkatkan kinerja karyawan di lingkungan kerja, khususnya di BUM Desa Sido Makmur. Dua faktor utama yang dianalisis adalah “gaya kepemimpinan transformasional dan pelatihan” serta mempertimbangkan “motivasi kerja” sebagai variabel moderasi. Penelitian ini adalah studi kuantitatif yang mengumpulkan data survei dari karyawan BUM Desa Sido Makmur. Analisisnya menggunakan regresi linier berganda. Penelitian ini mengungkapkan bahwa gaya kepemimpinan transformasional dan pelatihan secara signifikan meningkatkan kinerja karyawan, dan motivasi kerja semakin memperkuat efek tersebut. Oleh karena itu, penelitian ini merekomendasikan agar perusahaan mengedepankan penerapan kepemimpinan transformasional dan melaksanakan pelatihan secara berkelanjutan, serta terus memelihara dan meningkatkan motivasi kerja guna mengoptimalkan kinerja pegawai.</p> Lilla Aroma Copyright (c) 2025 Lilla Aroma https://creativecommons.org/licenses/by-sa/4.0 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3221 Wed, 09 Jul 2025 00:00:00 +0000 Analisis Faktor Psikososial yang Mempengaruhi Stres Kerja pada ASN di Balai Besar Pelatihan X https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3255 <p>Stres kerja merupakan tantangan besar dalam kesehatan kerja yang berdampak negatif pada kesehatan fisik, mental, dan produktivitas pekerja. Aparatur Sipil Negara (ASN) menghadapi tuntutan kerja tinggi yang berpotensi menyebabkan stres, namun penelitian mengenai faktor psikososial yang mempengaruhinya masih terbatas di Indonesia. Oleh sebab itu tujuan penelitian ini adalah menganalisis faktor psikososial yang mempengaruhi terjadinya stres kerja di Balai Besar Pelatihan X. Penelitian ini merupakan penelitian inferensial dengan pendekatan cross sectional. Analisis data dilakukan dengan chi-square untuk menganalisis hubungan dua variable dan analisis regresi logistic untuk menganalisis faktor yang paling dominan dalam mempengaruhi stres kerja. Hasil penelitian menunjukkan jumlah responden yang mengalami stres sebanyak 48.7%, dengan 49.2% responden merasa memiliki tuntutan kerja yang tinggi, 55.8% memiliki kontrol pekerjaan yang rendah dan dukungan sosial yang rendah 68%. Hasil bivariat menunjukkan bahwa seluruh variable (tuntutan pekerjaan, kontrol pekerjaan dan dukungan sosial) berpengaruh secara signifikan terhadap terjadinya stres. Pada analisis multivariat menunjukkan bahwa faktor yang paling dominan mempengaruhi stres kerja adalah tuntutan tinggi. Merujuk pada tingginya tingkat stres pekerja, maka perlu adanya wellness program yang dirancang guna mengurangi tingkat stres kerja. Peneliti selanjutnya dapat menguji coba model intervensi seperti wellness program tersebut.</p> Arie Januarius Putra, Dadan Erwandi Copyright (c) 2025 Arie Januarius Putra, Dadan Erwandi https://creativecommons.org/licenses/by-sa/4.0 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3255 Mon, 07 Jul 2025 00:00:00 +0000 Hubungan Usia dan Jenis Kelamin dengan Tekanan Darah Serta Kadar Glukosa Darah pada Masyarakat di Desa Made Kota Surabaya https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3251 Nur Khamidah, Farida Anggraini Soetedjo, Johanes Aprilius Falerio Kristijanto, Siswoyo Siswoyo Copyright (c) 2025 Nur Khamidah, Farida Anggraini Soetedjo, Johanes Aprilius Falerio Kristijanto, Siswoyo Siswoyo https://creativecommons.org/licenses/by-sa/4.0 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3251 Mon, 07 Jul 2025 00:00:00 +0000 Pengaruh Kualitas Pelayanan dan Harga terhadap Kepuasan Konsumen Warunk Upnormal https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3249 <p><em>The low achievement in students' mathematics learning remains a persistent issue in education, primarily due to conventional teaching methods that fail to engage students actively. This study aims to examine the effect of the cooperative learning strategy, specifically the Teams Games Tournament (TGT) model, on the mathematics learning outcomes of eighth-grade students at SMP Negeri 1 Uwapa. The research employed a quantitative approach with a quasi-experimental method using a pretest-posttest control group design. The sample consisted of two purposively selected classes: one experimental group that received instruction through the TGT model and one control group taught using conventional methods. Research instruments included a validated multiple-choice test and observation sheets of student learning activities. The results revealed a significant improvement in the experimental group’s learning outcomes compared to the control group, with a posttest average score of 83.00 and a statistically significant difference according to the t-test (p &lt; 0.05). Additionally, the TGT model enhanced student participation, motivation, and classroom interaction. These findings indicate that the TGT strategy effectively fosters an engaging learning environment and supports optimal student achievement. The implication of this research suggests that mathematics teachers are encouraged to implement the TGT model as an innovative teaching alternative, particularly in regions facing educational challenges.</em></p> Theresia Josephin Dalimunthe Copyright (c) 2025 Theresia Josephin Dalimunthe https://creativecommons.org/licenses/by-sa/4.0 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3249 Wed, 09 Jul 2025 00:00:00 +0000 Penerapan Building Information Modeling (BIM) sebagai Sistem Informasi dalam Peningkatan Kinerja Pemeliharaan Bendungan https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3247 <p><em>Dams are critical infrastructure that faces maintenance challenges due to resource limitations, fragmented data, and inefficiencies in workflow management. Building Information Modeling (BIM), by integrating multidimensional data, offers a promising solution to address these challenges by improving maintenance operations through better data visualization, coordination, and decision-making. The purpose of this study is to investigate how BIM can improve the efficiency and performance of dam maintenance operations in Indonesia. This study uses a mixed method approach, which combines qualitative and quantitative methods. Data was collected through semi-structured interviews with dam maintenance experts and engineers, as well as field observations of projects that implemented BIM. The analysis also involves a review of relevant literature on global BIM applications. Quantitative data is analyzed using statistical tools, while qualitative data is coded to identify key insights and themes. The results show that BIM significantly improves dam maintenance efficiency by optimizing maintenance scheduling, resource allocation, and structural monitoring. BIM's 3-Dimensional (3D) modeling capabilities enable early detection of structural problems, improve safety, and reliability. In addition, the study identifies scalability challenges for small-scale projects and recommends tailored solutions to ensure wider deployment. This research contributes to the development of sustainable maintenance strategies for critical infrastructure, especially in developing countries such as Indonesia. </em></p> Toha Saleh, Yusuf Latief, Dwita Sutjiningsih M, Diana Rohmatul F Copyright (c) 2025 Toha Saleh, Yusuf Latief, Dwita Sutjiningsih M, Diana Rohmatul F https://creativecommons.org/licenses/by-sa/4.0 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3247 Sun, 06 Jul 2025 00:00:00 +0000 Case Report: Re-Emergence of Rabies Cases in Denpasar https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3245 <p>Rabies is a fatal zoonotic disease caused by <em>Lyssavirus</em> from the <em>Rhabdoviridae</em> family, which primarily affects the central nervous system. Once symptoms manifest, the case fatality rate exceeds 99%, making it one of the deadliest viral infections. The high mortality rate emphasizes the urgency of preventive measures. This case report aims to highlight the clinical features, diagnostic challenges, and management of symptomatic rabies in humans and reinforce the importance of Post-Exposure Prophylaxis (PEP). A descriptive clinical case report is presented of a 41-year-old male who developed rabies symptoms three months after a dog bite, having not received PEP. Clinical presentation included hydrophobia, vomiting, restlessness, and paresthesia. The patient was treated symptomatically with intravenous antibiotics, antipyretics, gastric protection, and psychiatric support, alongside monitoring in a special care unit. The results show that despite comprehensive symptomatic management—including ceftriaxone, paracetamol, omeprazole, and haloperidol rabies remained untreatable at the symptomatic stage. This case underscores the critical window for prevention before the onset of symptoms. Rabies remains incurable once neurological symptoms appear. Thus, in any suspected exposure to potentially rabid animals, prompt and complete post-exposure prophylaxis comprising wound care, anti-rabies vaccine, and rabies immunoglobulin is essential. This case reinforces the public health importance of early intervention to prevent fatal outcomes.</p> Anak Agung Istri Praptikaningtyas, Priska Widiastuti Copyright (c) 2025 Anak Agung Istri Praptikaningtyas, Priska Widiastuti https://creativecommons.org/licenses/by-sa/4.0 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3245 Mon, 07 Jul 2025 00:00:00 +0000 Analisis Ketahanan Infrastruktur Pengelolaan Air Limbah Domestik di Jakarta (Studi Kasus Jakarta Sewerage Development Project) https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3243 <p><em>This research aims to analyze the resilience of domestic wastewater management infrastructure in Jakarta, especially the Jakarta Sewerage Development Project (JSDP), and formulate a number of policy recommendations. The method used in this paper is qualitative with an analytical type. In conducting the analysis and formulating policy recommendations, the researcher is based on an incremental model that emphasizes improvements to existing policies. The results of this paper indicate that the development of JSDP is a policy that is very much needed by the community to overcome the minimal coverage of domestic wastewater management services in Jakarta which has an impact on health. In order for JSDP to be a resilient infrastructure as well as an infrastructure to support social and economic resilience, the application of six principles of infrastructure resilience is needed. In addition, active community involvement in the decision-making process is also needed to create more measurable conditions and mutual supervision. Although the development of JSDP has reflected the goals of sustainable development, this project still poses challenges to the environmental dimension because it triggers deforestation and reduces the existence of green open spaces. Therefore, the researcher formulates several policy recommendations including general recommendations, recommendations related to technical and construction issues, recommendations related to environmental issues, recommendations related to social and institutional issues, and recommendations related to financing issues.</em></p> Aldy Marzio, Abdul Rivai Ras, Stanislaus Riyanta Copyright (c) 2025 Aldy Marzio, Abdul Rivai Ras, Stanislaus Riyanta https://creativecommons.org/licenses/by-sa/4.0 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3243 Sun, 06 Jul 2025 00:00:00 +0000 Implementasi Sistem Pemerintahan Berbasis Elektronik (SPBE) dalam Layanan Izin Tinggal Kemigrasian Serta Tantangannya di Kantor Imigrasi Kelas I Khusus Non TPI Jakarta Selatan https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3238 <p><em>The advancement of information technology compels governments to innovate in enhancing the quality of digital-based public services. One form of implementation of the Electronic-Based Government System (SPBE) is the immigration service transformation conducted by the Directorate General of Immigration through the launch of the Modul Lalu Lintas Orang Asing (Molina) application. This service enables applicants to submit stay permit applications online, streamlining and accelerating the service process. This study aims to analyze the implementation of SPBE in immigration stay permit services and identify emerging challenges. A qualitative descriptive method was used, with a case study at the South Jakarta Class I Non-TPI Immigration Office. The findings indicate that SPBE implementation through Molina has improved service efficiency and accessibility, but also presents new challenges, particularly in field monitoring and misuse of permits. The study concludes that successful digital transformation must be supported by adaptive control systems and stakeholder involvement. The implication is the need for strengthening institutional capacity and surveillance technologies to ensure the sustainability, accountability, and trustworthiness of digital public services.</em></p> Atika Ariyani Saraswati, Margaretha Hanita Copyright (c) 2025 Atika Ariyani Saraswati, Margaretha Hanita https://creativecommons.org/licenses/by-sa/4.0 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3238 Sat, 05 Jul 2025 00:00:00 +0000 Developing Marketing Strategy Using Promotion Mix Method to Increase Purchase Intention at PT Sinar Dempo Bus Service https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3232 <p>In the fast-paced digital era, the bus transportation industry is undergoing significant transformation, especially in how consumers behavior when booking transportation. PO Sinar Dempo, a well-established bus operator in Sumatra, recognizes the need to adapt by developing an integrated marketing communication (IMC) strategy. This study aims to explore how promotional elements such as advertising, sales promotion, personal selling, and digital marketing influence consumer attitudes and, ultimately, their online ticket purchase intentions. A quantitative approach was applied by distributing a structured questionnaire to 250 respondents who are users of Sinar Dempo services. The collected data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with the SmartPLS 4.0 software. The findings reveal that digital marketing, advertising, personal selling and sales promotion have a significant impact on shaping consumer attitudes, which then influence their intention to purchase. Beyond promotional impacts, this research also examines both internal and external strategic factors that influence Sinar Dempo competitive position. Internal analysis using STP (Segmentation, Targeting, Positioning), the 7P Marketing Mix, and VRIO framework was complemented by external analysis through Porter’s Five Forces, PESTEL, competitor mapping, and customer analysis. These insights were synthesized into a comprehensive TOWS Matrix to formulate actionable strategies. Through this holistic approach, Sinar Dempo is expected to strengthen customer loyalty, expand its digital market presence, and optimize service offerings that cater to both modern digital consumers and those who still prefer traditional booking methods.</p> Muhamad Fadel Abdallah Copyright (c) 2025 Muhamad Fadel Abdallah https://creativecommons.org/licenses/by-sa/4.0 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3232 Sun, 06 Jul 2025 00:00:00 +0000 Pragmatic Equivalence of Phatic Utterance in the Indonesian Translation of Pride and Prejudice Novel by Jane Austen https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3256 <p>This research explores how phatic utterances, which are important for social interaction in Jane Austen's <em>Pride and Prejudice</em>, are translated into Indonesian. These expressions are challenging to translate because of cultural and language differences, especially when trying to keep their social and emotional meaning. This study identifies types of phatic expressions, looks at the translation methods used in the Mizan Indonesian version, and checks how well the original meaning is kept. It uses a descriptive qualitative approach, comparing dialogues from the English original and the Indonesian translation. The study uses theories on phatic communication (Malinowski, 1923; Jakobson, 1960), translation strategies (Baker, 2018), and pragmatic equivalence (Baker, 1992; Searle, 1969), focusing on what's implied, assumed, and intended. The analysis shows that the translator used several methods. “Cultural substitution" and "paraphrase using a related word” were common for translating greetings, politeness, and small talk. Other methods like "omission" and "loan words" were also used. The study found that the intended purpose of many phatic expressions, like simple greetings and affectionate terms, is usually kept in the translation. The general context of conversations and basic assumptions are also mostly preserved. However, finer details like character-specific implications and the full emotional impact of some original interjections can change or get lost. This often happens when strategies like using more neutral words are chosen.</p> Alimah Nur Kasanah, Sajarwa Copyright (c) 2025 Alimah Nur Kasanah, Sajarwa https://creativecommons.org/licenses/by-sa/4.0 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3256 Mon, 07 Jul 2025 00:00:00 +0000 Penentuan Prioritas Pemeliharaan Trafo Distribusi dengan Integrasi Metode Delphi dan AHP https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3252 <p><em>Distribution transformer maintenance plays a critical role in ensuring the continuity and reliability of PLN’s electricity supply. Currently, PLN employs a Condition-Based Maintenance (CBM) approach, relying on a Health Index (HI) derived from Tier 1 and Tier 2 inspection outcomes. However, in practice, determining maintenance priorities remains largely dependent on the intuition and technical experience of decision-makers, leading to potential inconsistencies in decision-making. Additionally, the absence of a structured weighting mechanism among HI parameters and unclear relevance of indicators used further hampers valid and reliable decision-making aligned with current operational conditions. This research aims to propose a structured and adaptive Health Index evaluation method through the integration of the Delphi and Analytical Hierarchy Process (AHP) methods. The Delphi method was employed to identify the most relevant parameters based on expert consensus, while the AHP method provided logical and consistent weighting among these parameters. Although AHP does not entirely eliminate subjectivity, as it still depends on expert judgments, it offers a systematic and transparent way to manage conflicting criteria effectively. The Delphi application yielded seven sub-criteria parameters grouped into three main criteria: oil leakage, transformer body temperature, load percentage, grounding value, physical condition, transformer age, and neutral current percentage. Based on AHP analysis, the oil leakage parameter was identified as having the highest weighting (0.23), indicating its significant impact on transformer performance. Applying this methodology to 253 distribution transformers resulted in prioritizing maintenance into three categories: Priority I (4 transformers), Priority II (54 transformers), and Priority III (195 transformers). The findings and validation from this study demonstrate that a structured, weighting-based approach significantly enhances the accuracy and transparency of decision-making processes in asset maintenance management.</em></p> Freddi Haloho, Mohammad Isa Irawan Copyright (c) 2025 Freddi Haloho, Mohammad Isa Irawan https://creativecommons.org/licenses/by-sa/4.0 https://comserva.publikasiindonesia.id/index.php/comserva/article/view/3252 Sun, 06 Jul 2025 00:00:00 +0000